Sales Team Lead — 10xMedia Careers

The Role

Ideal candidate overview

We need somebody who is naturally organized, highly proactive, analytical, and reliable. You'll be comfortable coordinating remote chatter teams, maintaining accountability, supporting monetization operations, tracking performance, organizing follow-ups, and helping maintain strong operational structure in a fast-paced remote sales environment.

Personal traits matter enormously in this role. The ideal candidate is:

Adaptable, highly organized, and detail-oriented
Analytical and comfortable working with data, KPIs, and conversion tracking
A strong communicator, confident giving direct feedback
Comfortable coordinating and following up with remote teams
Calm under pressure and solution-oriented
Responsible and disciplined with deadlines and accountability
Positive, professional, and easy to work with while maintaining operational standards

How You Think

An accountability and monetization mindset

Strong consistency, accountability, and monetization awareness are essential. We need someone who naturally asks:

What operational issue needs attention right now?
Which chatter, account, or whale needs follow-up?
Why did monetization or performance suddenly drop?
How do we improve accountability and chatter execution?
How do we keep operations, reporting, and follow-through organized?

What Matters Most

Two main qualities we're looking for

Strong organization, execution & accountability

Someone who can take ownership of day-to-day chatter coordination, follow-ups, reporting, and operational execution without constant reminders:

Maintaining follow-ups with chatters and team members
Supporting shift coordination and chatter accountability
Helping organize chatter operations, reporting, and performance tracking
Maintaining consistency in communication, updates, and follow-through
Tracking monetization-related KPIs, chatter activity, and operational performance
Helping ensure smooth daily execution across active chatting operations
Following up quickly when issues, delays, poor performance, or missed standards occur

The goal: leadership and the Sales Team Lead spend less time chasing updates, monitoring small operational problems, or manually maintaining accountability.

Proactive coordination & sales operations support

Someone who notices operational and monetization issues early and helps maintain structure without waiting to be told every step:

Following up on delayed tasks, missed responses, inactive chatters, or weak performance
Supporting chatter performance tracking, reporting, and accountability systems
Helping monitor response times, monetization behaviour, and sales consistency
Supporting whale tracking, CRM organization, and retention follow-ups
Helping organize mini-team operations, shift communication, and operational coordination
Keeping communication, reporting, and daily execution organized

If the Sales Team Lead spots an issue first, this person still takes ownership of coordinating the solution operationally and follows through properly.

Experience

Backgrounds that tend to fit

Sales Team Lead Assistant experience
Sales operations or monetization support
Customer support team leadership
Performance-based remote operations
Community moderation or CRM coordination

Sound like you?

Fill out the application below — it's a detailed screening, so give it a few minutes. We read every one.

Name * LinkedIn URL * Instagram username / @ * Phone / WhatsApp (include country code) * Which platform are you applying from? * Do you have previous experience in team leadership, operations support, coordination, or performance management? * Briefly describe your leadership, coordination, or operations experience. (Maximum 10 sentences) * Are you open to flexible hours and occasional weekend work when required? * What is your typical response time during working hours? * You have an urgent task assigned by your Boss, but a family emergency happens, you can't finish on time. What would you do? * What's the fixed payment during the probation period according to the job post? * Go to speedtest.net from your LAPTOP and attach a screenshot of your internet speed. * Take a photo of how you will appear during video calls (professional outfit and neutral background required)

Situational Analysis

A team member tells you another team member is not doing their job properly, and tension is starting to affect performance. How would you handle the situation? * You notice team performance has dropped for three consecutive days. What would be your first actions? * How do you normally manage multiple priorities at the same time? * The CEO assigned your team a goal to reach faster response rate and engagement within 30 days, but you see the Team Lead isn't doing anything to get results. What would you do? * Chat support quality has dropped over 3 months, top clients aren't getting attention, new leads from ads are ignored, and the team lead is burned out. What are you going to do? *